If patients have expectations about the what, how and why of their doctors, it is safe to say that doctors have their own expectations too. While trained to be professional at all times and maintain a calm demeanor, they are also exposed to all sorts of situations and actuations. And given a choice, these are the things they would expect and/or hope to see in their patients.
- Patients should be HONEST, upfront and clear about their medical concerns and/or the effect of medication and treatment provided. Knowing what ails a patient in explicit terms or learning how the recommended medicines affected the medical condition helps the doctor determine treatment or follow-up actions. Vague or noncommittal answers may not be enough to apprise the physician about the current status of the illness or condition.
- Patients should be OPEN-MINDED and willing to listen to the medical information, diagnosis and advice being given. Doctors have been confronted with instances of a patient being closed off to changes in lifestyle or adverse to hearing bad news that require medical help. When faced with such attitudes, frustration and even disappointment come into play.
- Patients should BRING COMPLETE AND UPDATED RECORDS of essential information. Physicians need to know the overall healthcare situation, including other medical concerns, current medicines being taken, prior surgeries, so as to ensure that the medicines and treatment recommended will not be in conflict with any other ongoing concerns. At the very least, patients should know
- What medications he/she is taking
- The dosage of each medication
- How many times a day
- What indication is each drug for
- Patients should TRUST HEALTH ADVICE BASED ON FACT, not google and self-diagnosis, as thesemake it difficult for medical professionals to do their job properly. The accessibility of information online has given birth to “internet-educated medical experts” or a generation of “doctor googles”. There are patients who choose to put their own online research and symptoms cross-referenced with friends exhibiting similar signs as the baseline for their treatment, instead of listening to experts who are trained and licensed to treat diseases.
- Patients should RESPECT THE TIME and schedule of doctors. Coming on time and concentrating on the discussion are critical to providing the proper advice in a timely and efficient manner, especially since there are schedules to be followed, and others waiting in line.
Trust, honesty and respect are essential to building a good, productive relationship. For the doctor-patient relationship to work best, both must understand and fulfill their basic expectations to ensure healing and wellness in a timely, effective manner.
Sources & References
Majd, S. (2018, March). 5 Things Doctors Wish Their Patients Knew. Retrieved from
Holmes, L. (2017, March). 10 Things Your Doctor Wants You To Know. Retrieved from
Chou, M., (2013, November). What do doctors want from or want to know about their patients. Retrieved from
Gaither, F. (2017, January). What do doctors want from or want to know about their patients. Retrieved from